Throughout my 5 years in toastmasters, I've learnt a thing or two about connecting people. No, I'm not talking about match-making or getting people to hold hands, but rather I'm talking about getting people warmed up enough to start talking to one another although they may not know much about each other.
How do you connect with people through public speaking?
One of the useful skills I picked up as a toastmaster was in making small talk. A typical toastmasters meeting comprises of introductions by the sergeant-at-arms, the word of the day/evening if there is a language evaluator and then onto the prepared speeches segment followed by the table-topics and speech evaluations. Before the meeting starts, the members of the club and especially the Executive Committee (Exco) will need to arrive earlier to welcome new guests to the club or even to network with members.
Why toastmasters is so powerful in helping people connect is in the shared purpose. Those who are interested in improving their public speaking skills are drawn to the warm and supportive environment that is the hallmark of properly run clubs. Whilst all clubs strive to achieve this goal, not all do succeed in it. The clubs that I continue to be involved in are those where I know the members well and have formed a connection with them.
Forming connections
You pick up networking skills and learn how to make small talk by doing it. Toastmasters encourage members to welcome non-members or guests who are there for the first time. Virtually any toastmaster who has been around for a few months should be able to orientate any newcomer to the protocols and the objectives of what being a toastmaster is all about.
Besides welcoming guests, the monthly meeting allows for toastmasters who are members of the same club to renew connections and find out how each has been doing in terms of progressing in their speech manuals or how they are doing overall in life. Did you know that some toastmasters even managed to find their first job through the movement?
Fellow toastmasters also network with one another extensively because there is always a demand for available evaluators, speech contest judges and appointment holders for other club meetings. I have done my share of evaluating speeches of members in other clubs, holding appointments for club contests and taking up Exco role in more than 1 club. All these opportunities allowed me to sharpen my skills in interacting with strangers and getting myself to be thick-skinned enough to introduce myself to people I hardly know beyond the fact that we are in the toastmasters movement. The beauty of it all is that the starting point, i.e. the toastmasters movement is already a conversational piece in establishing rapport through asking about club affiliations, knowing of people in this or that club and inquiring about each other's progress in the various speech manuals.
If you have ever had problems networking and getting to make small talk with strangers, you may want to consider joining a toastmasters club as there will be ample opportunities for you to gain such skills through practice, practice and more practice.
Speak well, live well.

2 comments:
March 26, 2008 2:46 PM
These are good points!
Personally, I feel that one of the best way to start a conversation is to let the other person talk about their world. The best way to do this is to do several things when you are trying to start a conversation or make a good first impressions:
1: Ask simple but pertinent questions:
One thing I would add though is when you are trying to start a conversation with someone, always make sure to keep your questions simple. Compound questions confuse the other party and they’ll generally only answer one piece of your multi-part question.
Also, keep your questions broad without narrowing their options. For example, narrowing their options in a business setting might sound like, “What are you struggling with? Is it time to market? Is it low productivity? Is it loss of market share?” It tends to skew the results and you are less likely to get an accurate or comprehensive response.
Once you have asked a simple but pertinent question, shut-up and make sure you really listen to what the other person is saying.
2: Be animated! Your physical cues are just as important as your questions. If you are stone-faced, this is not going to be remembered well by who you are interacting with. Smile and nod your head slightly to show you have heard them when they are finished.
3: Don’t be afraid of silences. One thing I notice that usually makes a bad first impression is when people nervously chatter since they are afraid of taking a pause. In fact, there is no need to apologize for being silent. If the silence starts to get awkward, saying something like “I am thinking” or “Please give me a moment to think” to communicate the reason you are being silent usually fixes the problem
4: If you are hitting a wall, remember that with small talk a good way to make a personal connection with someone is by getting the person you are talking with to talk about their work, family or hobbies. Most people are interested in talking about themselves and their world. It can help you to build rapport without resorting to more obvious topics, which can be opened up once you’ve established a track record. By that I mean family, geography, sports, pop culture, weather, etc.
5: If you seem interested in them, they will become interested in you. Once they ask you questions, feel free to answer them directly or to tell them short stories.
I personally find that a great way to really communicate with someone is to tell stories since it makes the story-teller seem genuine and accessible.
It is always good to explore creative ways to use the story in communication, since stories can also help the story-teller to get into the “zone” of communicating naturally with someone. Naturally, the story-teller is intimately familiar with the material and it’s easy to be more animated with an energetic, expressive voice and gestures when telling a story. I GUARANTEE that anyone who uses this skill will find that storytelling will transform their professional and personal communications in powerful and pleasurable ways.
April 1, 2008 5:56 PM
Dear Terry
Excellent points! I agree..conversation is really an art that can be developed over time with practice and toastmasters! ;-)
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